Business Continuity Plan

Fully Functional DR Site Ensures Business Continuity

Capital Servicing (“Capital”) has an extensive business continuity plan, a cornerstone of which is the maintenance of a fully functional disaster recovery (DR) site in a remote location.

This DR site ensures that Capital is protected in the event of a catastrophic event (earthquake, fire, etc.) adversely affecting operations at our Tokyo headquarters. Equipped with network enabled PCs and secure remote access capability, it has full access to all critical systems and files, among other features so business operations can continue. Data is replicated daily and stored at the DR site and is also delivered to a secure data repository managed by a professional data storage company for dual layers of protection.

The site is tested annually to ensure it is “warm” (ready to go) and can be up and running within 24 hours, if necessary. The scope for this annual test includes all business-critical applications and non-critical services deemed important for business continuity and is tested by dedicated management and business resumption team members who are appointed to take necessary actions should a disaster occur.