SCORE
Designed to drive loan servicing performance across Asia and beyond
Capital has developed one of the most advanced asset management systems in the industry, known as SCORE (Servicing Company Operating and Reporting Engine). Web-based with a multi-lingual user-friendly interface, SCORE was specifically designed with the vision of providing global servicing capabilities. It allows rapid market entry, data loading and servicing of a variety of asset classes and products. Our efficient use of technology translates into greater economies of scale, transparency, a higher level of service and ultimately greater investor returns. The integration of the primary and special servicing platforms allows for greater flexibility and functionality with less resource requirements than other systems in the industry. SCORE fully supports servicing of the following asset classes:
Performing and Non-Performing (NPL) Loan Securitizations
Real Estate Investments, Real Estate Owned and Real Estate Securitizations
Performing Loans and Non Performing Loans
Conduit Loans and Residential Loans
Structured Mortgage Loans
Special Servicing Features
Multiple loan, borrower and property environment
Detailed legal tracking
Easy to use templates and tools for NPL asset boarding
Borrower contact logs
On-line policies and procedures
Loan and collateral collection application
Surveillance and management reports
Detailed expense tracking
Default interest accrual
Business plans for cash flow projection and approval
Loan write-downs and balance adjustments
Primary Servicing Features
Flexible amortization calculator for scenario simulations
Sophisticated delinquency escalation module integrated with contact log
Customizable letter templates and phone scripts at both program and loan level
Flexible payment term setup through calculation patterns
Ability to track reserves and escrow accounts at the loan level
Ability to handle insurance billing and calculations
Third party billing and payment processing
Loan modifications
Supports loan sales and securitizations
Index maintenance
Interest and payment review
Flexible late fee calculation and billing
Multiple calendar support
Custom alerts and task managers
Automated billing
Bulk loan upload and maintenance
Automated loan acceptance for originated loans
General System Features
Multi-language
Multi-currency
Scorecard - daily summary of critical tasks
Dynamic role based security
Customizable reference codes and pull downs to accommodate local process variances
Multiple compliance and audit controls
Seamless Integration with Business Intelligence engine - SCORE BI for standard and ad hoc reports and query
Online Help & policies and procedures
Custom Alerts and task manager
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